Who we are

Creators of the SecuPress plugin and owners of the secupress.me, secupress.pro, and secu.press websites.

Registered office: Micro-Enterprise Julio Potier, 26 rue Montgolfier, 62150 Arques, France
Chief of publication: Julio Potier
SIREN: 523 133 189 since 06/2017
SIRET: 523 133 189 00028 since 07/2017
APE Code: 4741Z
No taxes, article 293B from french CGI
E-mail: contact@secupress.me ; +33767730410
Hoster : o2switch, 222 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand
SecuPress is a registered trademark.

What personal data we collect and why we collect it

If you notice we missed any crucial information you need, please contact us.

Comments

SecuPress does not allow comments on any post or page, there is nothing we can collect here.

Contact forms

Information submitted through the contact and support forms from our site are sent to Helpscout, they adhere to the EU “Privacy Shield” policy and you can find more information about this on their Helpscout GDPR page.

Cookies

__stripe_sid: Session Cookie from Stripe (One of our Payment Platform we use) ; Expiration: 30 minutes

__stripe_mid: Security Cookie from Stripe (One of our Payment Platform we use) ; Expiration: 1 year

aelia_cs_selected_currency: Selected currency from the select box found pricing page ; Expiration: 1 day

pll_language: Selected language from the top menu ; Expiration: 8 hours

edd_items_in_cart: How many items you have in the cart, used by EDD (Our e-commerce Platform) ; Expiration: 8 hours

wordpress_logged_in_*: When logged-in, this cookie will keep you connected to your SecuPress account ; Expiration: 2 weeks

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Data shared with our support

Sometimes, to help our support debug a SecuPress issue on your site, we might ask you to share a FTP account of your site with us when a debug or setting check is needed.

  • We use that access strictly for debugging.
  • We do not share that data with anyone outside of the company.
  • If shared using email, we are not the one who can destroy this information after we finish debugging and resolve your issue. If you use an external service like https://revealit.me/, we keep your data inside Helpscout. We can, on demand, remove/erase these data.
  • We cannot be held responsible for any loss of private information from databases if that should occur. In other words, you should have a fully working backup of whatever site you share with us.

Data collected by the SecuPress plugin

SecuPress is fully compliant with GDPR.

We do not send any personal data from your website that we don’t already have if you’re a client (pro version).

The plugin can store the IP address of a visitor if the plugin thinks that it’s an attack, for security purpose only. It’s impossible to link any IP address with a person, a site, impossible to identify something at a M moment.

The “Logs” module can store request data, but only for logs (logs are allowed 6 months by GDPR). A maximum of 1000 logs are stored, the most recents (so the first are deleted, they never last 6 months).

Who we share your data with

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. However, some data is transferred and/or stored with third-party services we use, like payment processors. This is done as a way to provide you with a better overall service and user experience.

Here are the services we use to make our own service better for you:

  • PayPal – We use Paypal as one of our payment processor. During checkout, a client will provide login information and credit card info. This information is processed directly within this gateway payment and we do not save it on our sites.
  • Stripe – We use Stripe as one of our payment processor. During checkout, a client will provide credit card info. These are all stored in the Stripe site.

Who can see my personal information

If you are not a registered client in our site, there is no personal information we have or can see about you.

If you are a client with a SecuPress account, your personal information can be accessed by:

  • The website’s administrator
  • The support team when they need to (in order to provide support) get the information about the client accounts and access.

How long we retain your data

If you are a client, an account is created on our website to create a link between your purchase and your invoice informations, so we store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

What rights you have over your data

You can’t request that we erase any personal data we hold about you because we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being our customer.

If you have an account on this site you can request to receive an exported file of the personal data we hold about you using this form:

Personal Data Export Form:

[gdpr-form]

How we protect your data and what data breach procedures we have

We protect customer data with the following site features:

  • We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
  • Databases are anonymized before deploying to development or testing environment.
  • In case of a data breach, administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user. Then we will contact each user that might be affected.
  • We are using the WordPress plugin SecuPress Pro (indeed) and we got a A Grade.

Additional and contact information

If you notice we missed any crucial information you need, please contact us.