Contact - SecuPress

FAQ

All the answers to your questions.

Read the FAQ

Documentation

We already have some solutions for you.

Read the documentation

Support

Got an issue? Ask for support.

Use the contact form

Hello there!
We would love to hear from you! Please fill out the form below and we will get in touch with you as quickly as we can.
How may we help you?
You can do it here : https://secupress.me/privacy-policy/ then fill the form near the bottom of the page.
Your Contact Information
Name
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Email*
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Website
Comments or Questions
Your Account Information
If you're having issues with your account, access to the support resources, etc. Please include as much information as you can about your account so we can satisfy your request faster.
Purchase Email
Purchase Date
SecuPress Licence Key

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Explain our issue
No Support Here
We're sorry. This contact us form is not intended for support and bug requests. Please use the support form instead.
Invoice
You can view/print a formal receipt/invoice for business or tax records by visiting your account page and then clicking the details link next to your license key.
Remove a site
You can remove a site from your account page when you need to. Just log in, visit your account page, choose the right licence, click on "Manage Sites" then remove the one(s). Done!
Refund Form
If you would like a refund or cancel a subscription, please complete the Refund and Cancel Request Form.
Hacked Website
We provide a post-hack service to recover your website and protect it in the future with SecuPress. Please fill the post-hack form and follow the instructions first.
Security Report
We're running a bounty reward program, please read it first then you should fill the form at the end of the bounty rewards program page.
Pro Configuration
We provide a pro configuration for SecuPress. Forget the hassle of correctly set the plugin. Our expert team will handle this for you, the best and accurate settings for your website. Only $99.
Buy a SecuPress Pro Confiruration
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Acceptance
Please Note: Our business hours are Monday through Friday, 8AM to 5PM EDT (UTC/GMT-4). Please allow adequate time for a response to your inquiry. Also, as a reminder, don't use this form as a support one.
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More services for more serenity

Professional Configuration

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Support and Updates Priority Support for Pro Users

Do you have any questions or a doubt about a flaw? Our experts will be at your side every day to guarantee the security of your site.

Malware Removal

Has your site been hacked, your files corrupted? We will work to clean and repare your site, making it secure for good.

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Security Maintenance

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Discover our tips about WordPress security

Legal Terms

This website is edited by 21(douze).

Registered office:
26, rue Montgolfier
62510 Arques - France.

SIRET
523 133 189 00010
Email
contact@secupress.me

Hosted by o2switch
222 Boulevard Gustave Flaubert
63000 Clermont-Ferrand
France

FAQ

Documentation

Support

Hello there!

Your Contact Information

Your Account Information

No Support Here

Invoice

Remove a site

Refund Form

Hacked Website

Security Report

Pro Configuration

Acceptance

More services for more serenity

Professional Configuration

WordPress Security Training

Support and Updates Priority Support for Pro Users

Malware Removal

Security Maintenance

Discover our tips about WordPress security

Widget Logic and the undesired JavaScript injection

Anatomy of a Shortcode with its Flaws

PasswordLess in SecuPress v2.2.2

SecuPress SSL Fixer, to solve the cURL error 60