Support - SecuPress

FAQ

All the answers to your questions.

Read the FAQ

Documentation

We already have some solutions for you.

Read the documentation

Not really a support topic?

So, just contact us, we'll answer quickly.

Use the contact form

Security Issue

Found a vulnerability? Tell us now!

Read the bounty reward program

Support Tickets
Welcome to the SecuPress support page. Please select an option from the list below. If possible, please try to research your issue on the FAQ and Documentation before submitting a support ticket. This will reduce the support volume and allow us to reply to support requests in a more timely fashion. If it's not about a support (invoices, simple question, partnership, business, security) please use the contact form. Thank you.
New Ticket
- Open a standard Ticket
- Open a Priority Ticket
  Pro Version Users Only
Support Information
Name*
First Last
Contact Email*
Enter Email Confirm Email
Website*
SecuPress Licence key*
Purchase Email
Active plugins
Upload an exported settings file
Accepted file types: txt, Max. file size: 1 MB.
recommended
Describe your issue*
Explain clearly the issue using url, page names, screenshot links, where did you click, what is activated, what did you except and what you get instead.
Support Hours*
All tickets are answered Monday to Friday during normal business hours. We reply to every ticket, please check your spam folder if you haven’t heard from us. Don't poke us on facebook, twitter or whatever, we're sleeping sometimes.
- I understand and agree
Anti-spam protection
7 − five =

More services for more serenity

Professional Configuration

For precise and customised SecuPress settings, trust our expertise, we will take care of configuring the plugin for you.

Only

$120

Ask for a config

WordPress Security Training

Want to learn more about WordPress Security? We created a (french) training, accessible to anyone because Web Security is not dedicated only to developpers.

Starting

€449

LearnWPSecurity.com

Support and Updates Priority Support for Pro Users

Do you have any questions or a doubt about a flaw? Our experts will be at your side every day to guarantee the security of your site.

Malware Removal

Has your site been hacked, your files corrupted? We will work to clean and repare your site, making it secure for good.

Starting

$360

Ask for a cleaning

Security Maintenance

Want us to take care of your websites? We do for security purposes only. We can also recommend good partners for the rest of the maintenance.

Starting

$39

Select a plan

FAQ

Documentation

Not really a support topic?

Security Issue

Support Tickets

New Ticket

Support Information

More services for more serenity

Professional Configuration

WordPress Security Training

Support and Updates Priority Support for Pro Users

Malware Removal

Security Maintenance