Support (en)

FAQ

All the answers to your questions.

Read the FAQ

Documentation

We already have some solutions for you.

Read the documentation

Not really a support topic?

So, just contact us, we'll answer quickly.

Use the contact form

Security Issue

Found a vulnerability? Tell us now!

Read the bounty reward program

Support Tickets
Welcome to the SecuPress support page. Please select an option from the list below. If possible, please try to research your issue on the FAQ and Documentation before submitting a support ticket. This will reduce the support volume and allow us to reply to support requests in a more timely fashion. If it's not about a support (invoices, simple question, partnership, business, security) please use the contact form. Thank you.
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- Open a Priority Ticket
  Pro Version Users Only
Support Information
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Contact Email*
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SecuPress Licence key*
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Active plugins
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Describe your issue*
Explain clearly the issue using url, page names, screenshot links, where did you click, what is activated, what did you except and what you get instead.
Support Hours*
All tickets are answered Monday to Friday during normal business hours. We reply to every ticket, please check your spam folder if you haven’t heard from us. Don't poke us on facebook, twitter or whatever, we're sleeping sometimes.
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FAQ

Documentation

Not really a support topic?

Security Issue

Support Tickets

New Ticket

Support Information

More services for more serenity

Professional Configuration

WordPress Security Training

Support and Updates Priority Support for Pro Users

Malware Removal

Security Maintenance